Service prices

General

ServerBase technician, charged in support units (15 minutes) during office hours	CHF 195.00 / h
ServerBase technician, charged per hour outside office hours (on-call)	CHF 250.00 / h
On-call service incl. 1 hour of work	CHF 250.00
Each additional hour of on-call service	CHF 250.00

Prices excl. 8.1% VAT

SwissDesk

System adaptations & installation of software updates (billed in support units of 15 minutes each)	CHF 195.00 / h
On-site assignments at the customer's premises	CHF 195.00 / h
On-site assignments at the customer's premises - vehicle	CHF 0.80 / km

Prices excl. 8.1% VAT

Hosted Exchange

Activation of the product	CHF 0.00
Support with data migration (billed in support units of 15 minutes each)	CHF 195.00 / h
Restore of a backup to a PST file	CHF 48.75
Restore of a backup directly to Outlook	CHF 97.50

Prices excl. 8.1% VAT

Premium VPS

Managed Backup: Restore of one or more files to a ZIP file	CHF 48.75
Managed Backup: Restore of a complete server	CHF 97.50
Managed Firewall: Configuration adjustments (IPSEC/Rules)	CHF 48.75

Prices excl. 8.1% VAT