We are here for you

Support Area

Do you have a problem? We'll be happy to help you - by e-mail or phone, including on-call service, available 24/7.

Start remote maintenance now!

Support Center

One support unit of 15 minutes is charged at CHF 48.75 excl. VAT
For further information, please seeService Prices.

Opening hours

Monday - Thursday
08:00 - 12:00 | 13:30 - 17:00
Friday - Friday
08:00 - 12:00 | 13:30 - 16:00
Our on-call service is available outside opening hours.

Our support <|24/7|>

If you are requested to do so by our support team, download the synaforce Teamviewer below and run it. Please tell the support employee the support ID that is then displayed. As soon as a technician connects to your computer, support is subject to a charge.

One support unit of 15 minutes is charged at CHF 48.75 excl. VAT.

Transparency is the basis for trust. Here you receive real-time information about the availability of our infrastructure, cloud services and networks. We monitor our systems around the clock to guarantee you maximum reliability.

Current maintenance work or planned service windows are communicated here at an early stage.

Use our expertise to help yourself: In our comprehensive knowledgebase, you will find detailed step-by-step instructions, technical documentation and in-depth help on common issues.

My team and I will be happy to support you.

Emir


Your contact person

Emir Zara
IT Operation Lead
s upport@ synaforce.ch